寻求你需要的反馈
成为领导者并不意味着你对反馈免疫。事实上，你的领导能力取决于你接受和实施反馈的能力——特别是当情况具有挑战性或不确定时。为了准确了解你的领导表现，首先，积极寻找负面反馈。如果你从同事那里听到的都是让人感觉良好的赞扬，而不是难以接受的批评，你需要更加努力地让他们批评你。为此，想出一些你可以问你的经理、同事和直接下属的常用问题。避免是或否的问题（“你有什么反馈给我吗？”），而是邀请具体的建议（“你需要我做什么不同的事情？”）。无论你的常用问题有多好，对方都可能感到不舒服；拥抱这种不舒服。试着提出你的问题，然后保持沉默。在你的脑海中慢慢数到六。很少有人能忍受六秒钟的沉默-他们会告诉你一些事情。然后，仔细倾听。真正尝试理解他们在说什么，而不是专注于你将如何回应。寻找批评。通常人们会把消极的想法夹在两个积极的想法之间。最后，确保你继续收到反馈的最佳方法是跟进并分享你根据听到的采取的行动。
Seek Out the Leadership Feedback You Need
Being a leader doesn’t make you immune to feedback. In fact, the quality of your leadership depends on your ability to receive and implement feedback—especially when circumstances are challenging or uncertain. To get an accurate pulse on your leadership performance, first, actively seek out negative feedback. If what you’re hearing from your colleagues is all feel-good praise and no hard-to-hear criticism, you need to work harder to get them to criticize you. To do this, come up with go-to questions you can ask your manager, your peers, and your direct reports. Avoid yes-or-no questions (“Do you have any feedback for me?”) and instead invite specific suggestions (“What’s one thing you need me to do differently?”). No matter how good your go-to question is, the other person is likely to feel uncomfortable; embrace that discomfort. Try asking your question and then remaining silent. Count to six, slowly, in your head. Very few people can endure six full seconds of silence—they’ll tell you something. Then, listen carefully. Really try to understand what they’re saying rather than focusing on how you’re going to respond. Look for the criticism. Often people will sandwich the negative thought between two positive ones. Finally, the best way to ensure you’ll continue receiving feedback is to follow up and share the actions you’ve taken based on what you heard.
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